Help & FAQ

Contact:

If you have any questions, comments, complaints or concerns about CruisingFans, please contact our support team at info@cruisingfans.com

Peeled Banana LTD registered address:

Flat 41 Morgan House, 57 Vauxhall Bridge Road,

London, England

SW1V 2LF

Company number: 14618481

Email: info@cruisingfans.com

Billing Issues:

If you'd like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at consumersupport@ccbill.com

Complaints:

For all complaints, please contact us through info@cruisingfans.com. Complaints will be reviewed and resolved within seven (7) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to info@cruisingfans.com.

Appeals:

If you have been depicted in any content and would like to appeal removal of such content, please notify us by email info@cruisingfans.com. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.